Privacy Statement

Effective Date: July 4, 2025

This Privacy Statement explains how EITrust Global (“EITrust,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information. This Statement applies to personal information we collect through our websites, software, mobile applications, products, services, and any online or offline interaction with EITrust that references this Privacy Statement (collectively, our “Services”).

Please read this Privacy Statement carefully. By accessing or using our Services, or by otherwise providing us with your personal information, you consent to the terms outlined herein.

Who We Are

EITrust Global is a technology and services company launched in 2025, operating in Luxembourg, the United Kingdom, Canada, and the United States. Our affiliated entities include:

  • EITrust Global (Luxembourg) S.A.

  • EITrust Global Ltd. (UK)

  • EITrust Global Canada, Inc.

  • EITrust Global USA Inc.

This Privacy Statement applies across all EITrust Global affiliates.

1. Personal Information We Collect

We collect personal information in three ways:

1.1 Information You Provide to Us

This may include:

  • Contact details (name, email, phone number, mailing address)

  • Account credentials

  • Payment and transaction information

  • Customer support communications

  • Survey responses, reviews, and feedback

  • Employment-related information (if applying for a job)

  • Government-issued IDs (e.g., for identification or permits)

1.2 Information Collected Automatically

When you interact with our Services, we may collect:

  • Browser and device information (IP address, device type, OS, browser type)

  • Log data (pages viewed, access times, referring URLs)

  • Location data (as derived from IP address or device settings)

  • Interaction data (clickstream, session recordings via services like Hotjar)

1.3 Information from Third Parties

We may receive personal information from:

  • Marketing partners

  • Social media platforms

  • Data enrichment providers

  • Payment processors

  • Public databases

  • Government agencies (e.g., for verification)

2. Use of Cookies and Tracking Technologies

We use cookies, pixel tags, local storage, mobile identifiers, and similar technologies for:

  • Website functionality

  • Personalization

  • Traffic analytics (e.g., Google Analytics, Hotjar)

  • Advertising and retargeting

You may control cookie preferences through your browser. 

3. How We Use Personal Information

We use your information to:

  • Deliver, maintain, and improve our Services

  • Provide customer service and technical support

  • Process transactions and manage accounts

  • Communicate with you about products, offers, and events

  • Conduct research and improve user experience

  • Prevent fraud and comply with legal obligations

  • Customize and deliver targeted advertisements

  • Manage recruitment and hiring processes

4. Disclosure of Personal Information

We may share your personal information with:

  • Service Providers: For hosting, analytics, advertising, support, fulfillment, etc.

  • Business Partners: For joint marketing, co-branded services, and distribution

  • Government or Law Enforcement: As required by applicable law

  • Other Parties: In connection with a merger, acquisition, financing, or sale

  • EITrust Global Affiliates: For internal business and operational purposes

  • Your Consent: Where you request or consent to such sharing

5. International Data Transfers

Your data may be transferred to and stored in jurisdictions such as the United States, Canada, UK, and Luxembourg, where our servers or service providers are located. We use appropriate safeguards, such as Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs), to ensure data protection in line with GDPR and other relevant laws.

6. Your Privacy Rights

Depending on your location, you may have rights under privacy laws, including:

For EU/EEA & UK Residents (under GDPR & UK GDPR):

  • Right to access, correct, or delete your data

  • Right to data portability

  • Right to restrict or object to processing

  • Right to lodge a complaint with a supervisory authority (e.g., CNPD in Luxembourg or ICO in the UK)

For Canadian Residents:

For U.S. Residents:

If you reside in California, Virginia, Texas, Colorado, Utah, Florida, New York, or other states with privacy laws:

  • Right to know what personal data we collect and why

  • Right to access, delete, or correct your personal data

  • Right to opt out of the sale or sharing of personal data

  • Contact: privacy@eitrustglobal.com or refer to our [State Privacy Addendum]

7. Your Choices

  • Cookies: Manage via browser or opt-out tools listed above

  • Marketing Emails: Unsubscribe using the link in emails

  • Account Info: Access and update through your account or contact us

  • Do Not Track (DNT): Our Services currently do not respond to DNT signals

8. Data Security

We use industry-standard administrative, technical, and physical security measures to protect personal information. However, no system is 100% secure. If you believe your information has been compromised, please contact us immediately.

9. Data Retention

We retain personal information as long as needed for the purposes outlined in this Statement, or as required by applicable law.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

11. Accessibility

Our website and privacy practices are designed to be accessible to users with disabilities. For assistance, contact: accessibility@eitrustglobal.com

12. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. The updated version will be indicated by an updated “Effective Date.” Please check back regularly for changes.

13. Contact Us

If you have any questions or concerns about this Privacy Statement or your personal information, you may contact us via:

Email: privacy@eitrustglobal.com